12-27-2020
04:11
- last edited on
11-25-2024
10:45
by
EstuardoFitbit
12-27-2020
04:11
- last edited on
11-25-2024
10:45
by
EstuardoFitbit
Hi, I subscribe to Fitbit premium and have set up my Sense to track my sleep. It was working fine until this morning. I woke up to find it had tracked my sleep but not any of the stages nor the final sleep score.
I haven't altered the fit on my wrist and the device seems to be syncing fine in all other respects. Please can you help?
Thanks,
Nick
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Are you fully synced?
How did your heart rate do during the sleep period?
Did it give you a sleep score?
Were you awake for any length of time during the 7 hours?
Do you get the 3 premium sub tiles when you click on your sleep?
Look for anomalies in Restoration tile and Time asleep tile.
Author | ch, passion for improvement.
Best Answer