Software issue with Sense screen display?

[dragonfly10305]

REALLY weird issue just started happening with my Sense. Only the graphics are appearing on the screen, all the text and numbers are missing. Touch function is still working, but it doesn't display what I'm "touching".

For example, I have a passcode to open the watch. The keypad is not showing, but if I enter "1234" for example, touching where those numbers ought to be, it opens, Then I can swipe over and I see the icons for "Today" and "Wallet" &c but it no longer says "Today" or "Wallet."

Numbers for heart rate, steps, &c are also invisible.

I have tried restarting - no luck. Please help?

[Clove6060]

Try putting it on charger and then restarting while on charger. 

[Lizzicle]

Yes, mine is doing the same as of today. 

[dragonfly10305]

Tried that, no luck.

[dragonfly10305]

The company is supposed to be sending me a replacement now...

[Lizzicle]

Thanks for the update. Was your device still under warranty or outside it? Mine is 2 months beyond warranty... sigh.

[dragonfly10305]

Luckily in this case, I just bought it a couple of months ago. My previous Fitbit died (overheated and burned out) after just under two years (out of warranty). I really expect better from what's advertised as a reasonably high-end product.  😞