10-22-2020 05:10 - edited 10-22-2020 05:14
10-22-2020 05:10 - edited 10-22-2020 05:14
My Sense will not show my Sp02 readings unless I restart my watch. It does this every single day. It just says that it's analyzing or whatever and sits like that until I restart the watch then the reading shows up. And now that the watch shows a reading,, the health metrics in the app is saying "No data" on the Sp02 graph. Any idea what's going on?
10-22-2020 06:35
10-22-2020 06:35
Hi @whirlygirl84 - after synching in the morning it can take up to an hour before the SpO2 data has been processed. Not as you might expect but as according to the documentation. A restart should not be required just a little patience.
Manual - https://help.fitbit.com/manuals/manual_spo2_en_US.pdf and help: https://help.fitbit.com/articles/en_US/Help_article/2459.htm
10-22-2020 06:41
10-22-2020 06:41
Thank you. That still doesn't explain why nothing shows up on the graph in the health metrics though.