help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Step count

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2021 08:31

‎11-12-2021 08:31

Hit the sheets with 17,000+ steps...wake up with over 1,000 ?!

Way too many hiccups for a flagship watch !!

Best Answer
0 Votes
1 REPLY 1

‎11-14-2021 05:27

‎11-14-2021 05:27

Hi @Irishtownclown,

 

It sounds like the device might have detected some arm movements and counted them as steps.  Unfortunately, there's no way those steps can be redacted without contacting Support directly.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer