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Stopped working at 74%

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‎08-22-2022 15:36

‎08-22-2022 15:36

My Fitbit stopped working this morning at 7 AM won’t turn back on says it’s on my app at 74% can’t do anything

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5 REPLIES 5

‎08-22-2022 18:14

‎08-22-2022 18:14

What have you tried to get it back up and running?

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎08-22-2022 18:30

‎08-22-2022 18:30

Mine too 😒

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‎08-22-2022 20:33 - last edited on ‎08-21-2024 16:30 by Fitbit Moderator

‎08-22-2022 20:33 - last edited on ‎08-21-2024 16:30 by Fitbit Moderator

Hi @Heather1226  , @GiGi78Num2  - the battery level shown in the app is when it last synced, you can check when it was by clicking on profile photo, device photo.

The battery can drain quite quickly after the firmware update, if you did one, or overnight if using many features like snore detection, SpO2, AFib etc.

See more in this link How to resolve the Major issues causing short battery life

Author | ch, passion for improvement.

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‎08-23-2022 07:40

In response to Clove6060

‎08-23-2022 07:40

I have tried resetting , deleted app, can not get it to turn on
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‎08-23-2022 07:43

In response to Heather1226

‎08-23-2022 07:43

@Heather1226-  check the cleaning and the cable, see all instructions to resolve How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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