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Suddenly stopped synchronizing and lost clock face

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‎01-16-2022 12:27 - last edited on ‎11-28-2024 10:58 by Fitbit Moderator

‎01-16-2022 12:27 - last edited on ‎11-28-2024 10:58 by Fitbit Moderator

After charging my Sense it just stopped synchro and can't see clock face. Its not communicating with app and can't get it to work again. Already restarted phone and fitbit. Any ideas please!!!!????

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‎01-16-2022 22:36

‎01-16-2022 22:36

HI @ChopterDriver  - this may be due to a NOT charging issue and a flat battery, see here what to check How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

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