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Syncing issues

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‎09-02-2022 04:13 - last edited on ‎09-12-2022 19:20 by Moderator Alum

‎09-02-2022 04:13 - last edited on ‎09-12-2022 19:20 by Moderator Alum

When I want and where easier thank you as my device isn't syncing properly...

Also make spo2 and body temperature live as advertised 

 

Moderator Edit: Formatting and word choice.

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‎09-03-2022 05:27

‎09-03-2022 05:27

Sp02 is live when you go to sleep.  It should be with your sleep information.

 

As far as syncing, while it may be a code issue, there's other contributing factors as well that can cause sync issues.  One that comes to mind is server issues and bandwidth.  If several people are trying to sync at the same time, servers can crash.  That's not something a coder can control, nor can a user.  That's an issue with the amount of servers Fitbit has available.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

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‎09-03-2022 05:27

‎09-03-2022 05:27

Sp02 is live when you go to sleep.  It should be with your sleep information.

 

As far as syncing, while it may be a code issue, there's other contributing factors as well that can cause sync issues.  One that comes to mind is server issues and bandwidth.  If several people are trying to sync at the same time, servers can crash.  That's not something a coder can control, nor can a user.  That's an issue with the amount of servers Fitbit has available.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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‎09-06-2022 06:12 - last edited on ‎09-12-2022 19:19 by Moderator Alum

In response to DramaQueenDiva

‎09-06-2022 06:12 - last edited on ‎09-12-2022 19:19 by Moderator Alum

Yes well it's not about that 

 

Moderator Edit: Word choice

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‎09-08-2022 00:42

In response to TheGG

‎09-08-2022 00:42

Bluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.

 

Regards,

 

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