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Syncing w/iPhone

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‎01-19-2022 10:42

‎01-19-2022 10:42

My new Fitbit Sense does not sync with my iphone - past the initial one 2 weeks ago. It does not see neither the Bluetooth nor the cellular option, even though my network is on. When I turned my phone off and on last night it finally did sync but not since then. What am I supposed to do?

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2 REPLIES 2

‎01-20-2022 08:54

‎01-20-2022 08:54

Try clearing the cache in the Fitbit app.

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‎01-20-2022 11:08

In response to SunsetRunner

‎01-20-2022 11:08

Hi how do I clear the app cache?

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