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Tips if you have a discomfort with your Sense

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‎04-26-2022 14:31 - last edited on ‎04-26-2022 15:55 by Fitbit Moderator

‎04-26-2022 14:31 - last edited on ‎04-26-2022 15:55 by Fitbit Moderator

Just a note about the nickel on the back of the sense fitbit I have bad reaction to it so I found a cream that actually works I can now wear my sense rash free long may it continue 

20220426_222252.jpg

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎04-26-2022 16:09

‎04-26-2022 16:09

Hi there, @Tracy7873.

 

Thanks for the details and picture provided. Before anything else, as the User Manual describes, let me share that the housing and buckle on the Sense are made of anodized aluminum. While anodized aluminum can contain traces of nickel, which can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive.

 

If you're experiencing any discomfort while wearing your Fitbit device, it’s very important to review our product & safety information and follow our wear and care tips. Most members are able to wear their device without discomfort when following the wear and care tips. If the issue persists, get in touch with our Support team so they can see what can be done for you. Click here to get connected with them via chat or phone.

 

I truly appreciate your suggestions and I'm sure other members will find your post very helpful.

Best Answer