Unable to log into the Fitbit app

[Yajuman]

Hello! I am unable to login into my Fitbit app. Whenever I try to login a box appears ' Fitbit.com is unavailable. Please try again later'. I have already tried uninstalling and installing. Nothing works Please Help!

Moderator Edit: Clarified subject

[PoojaKr]

Its the same for me . have tried almost 20 times. Its logging in from other browsers but the app login seems broken.

[Guy_]

There may be an issue as quite a few people report this recently but it works for me, so just to be sure, if you are getting this on your phone it may be a security issue.

You can try using a mobile only connection [by turning of wifi], which may work..

Even though you have a normal Internet wifi connection there are some specifics that may need addressing, see No internet connection.

Also a reboot of the phone can sometimes help, along with ensuring that you have phone GPS on.

[Guy_]

It turns out there was an issue with the Fitbit servers. If it is still a problem post again.

[LizzyFitbit]

Hi there, @Yajuman, and welcome on board, @PoojaKr. @Guy_ Thanks for your suggestions.

@Yajuman and @PoojaKr Thanks for bringing this to our attention, and the steps tried prior to posting. While this is odd, may I know the model and OS version of your phone? If possible, have you tried using both Wi-Fi and mobile data to see if it makes a difference? Additionally, take a screenshot of the error message displayed and attach it to your reply. Please provide me with this information, as that will help me to further investigate.