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Weather on my Sense always does not sync

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‎07-15-2022 17:54

‎07-15-2022 17:54

The weather app on my Sense never seems to work.  It doesn't sync no matter what I do.  It should "No location information"  But I have set up location.  I have called the help line several times, it worked and then it doesn't work.  Please help!

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‎07-15-2022 18:21 - edited ‎07-15-2022 18:30

‎07-15-2022 18:21 - edited ‎07-15-2022 18:30

You have given the weather app you have in the FitbitApp all permissions?

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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‎07-16-2022 11:07 - edited ‎07-16-2022 11:08

In response to LokeAa

‎07-16-2022 11:07 - edited ‎07-16-2022 11:08

Yes, I have since the beginning and never change the setting

 

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‎07-16-2022 11:29

In response to LokeAa

‎07-16-2022 11:29

I don't know for how long you have had your Sense. Some app updates have reset permissions,and/or battery optimisation settings. 

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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