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When will SpO2 and ECG be available in Singapore?

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‎06-07-2021 00:37 - last edited on ‎06-08-2021 14:36 by Fitbit Moderator

‎06-07-2021 00:37 - last edited on ‎06-08-2021 14:36 by Fitbit Moderator

Hi,
Location- Singapore

Model - Fitbit Sense

What is the latest available os and firmware version for SG users.
When will the SpO2 and ECG apps be made available for SG user?

 

When will SpO2 and ECG be available in Singapore

 

Moderator Edit: Clarified subject

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‎06-08-2021 14:50 - last edited on ‎05-29-2024 17:56 by Fitbit Moderator

‎06-08-2021 14:50 - last edited on ‎05-29-2024 17:56 by Fitbit Moderator

Hi @RoxyMax. Welcome to the Community Forums.

Thanks for sharing these details with me. Before anything else, let me share that our team has released a new firmware version for the Sense. This is a progressive roll out so if you don't see the update yet, check the Fitbit app in a few days to see if it's ready for your watch. Keep an eye to this thread to learn more about this firmware version.

That being said, I've confirmed that the SpO2 should be available for you as Singapore appears as a supported country for the Health Metrics tile. Note you need to have installed the SpO2 Tracker app on your watch to track this data. In the case of the ECG app, Singapore will be added to the supported countries list once regulatory clearance is obtained. I'm sorry for this inconvenience and your feedback is truly appreciated. Our team will continue working to bring these and other features  to Fitbit users across the world.

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‎06-18-2021 19:11

In response to LizzyFitbit

‎06-18-2021 19:11

I'm a fitbit sense user in Singapore waiting for the ECG app too. How will I know when the approval for regulatory clearance has been obtained for Singapore? Thanks.

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‎06-20-2021 18:50 - last edited on ‎05-29-2024 17:56 by Fitbit Moderator

In response to Yapsand

‎06-20-2021 18:50 - last edited on ‎05-29-2024 17:56 by Fitbit Moderator

@Yapsand Welcome to the Community Forums.

Thanks for joining this thread. In regards to your question, once ECG App is available to install and use, we'll update our supported countries list to let all our members know. As mentioned above, our team keeps working to bring this feature available in other countries based on the feedback shared in the forums, so rest assured your comments won't be taken for granted.

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