09-28-2020
06:25
- last edited on
02-12-2021
09:11
by
WilsonFitbit
09-28-2020
06:25
- last edited on
02-12-2021
09:11
by
WilsonFitbit
Since the update I have only received 2 Breathing Rate readings in my app. One of those looked normal and the other was "0".. All other readings seem to be recording ok. Any ideas what the problem might be?
Thanks.
Moderator edit: subject for clarity
I've had my Sense for almost a week and never gotten any breathing rate data or heart rate variability data in the Health Metrics area of the "Today" app. I do, however, see heart rate data and how it varies in the heart rate monitor area of the "Today" app. So far, the Health Metrics area seems to be rather worthless. I have a Premium membership also.
I have the Sense, and mine says "No Data" for:
Breathing Rate
Heart Rate Variability
Skin Temperature
I wish I would have waited to buy this until we saw how well it actually works. Now you can buy it for $50 cheaper. Bummed.
I contacted Fitbit Chat about the Breathing Rate as the only feature not showing any data on my week-old Fitbit Sense. They said that there is a Background Firmware Download that will take at least two days to finish. Once that is done, our Fitbit app is supposed to notify us of an available firmware update that we need to install in the app. Hopefully, this will fix the Breathing Rate and other bugs.
😷
Same for me. #update: changing my Fitbit did not fix such issue. Therefore it has to be a firmware issue.
The SP02 watch face is not mandatory to have the SP02 reading.. I don't have the watch face installed and I get the readings (although it take few hours to appear in the app). Instead the BR simply doesn't work.
Hello! I had a reading this morning. If it's carrying on working during the week end I will post what I did on Monday.
Best AnswerThe same here. I had forced-quit Fitbit and reset the breathing rate on the dashboard last Friday. It is working since then, 3 out of 3. But at this point maybe it works cause they fixed something in the background. The Spo2 rate also works without having the watch face, it just appears in the late morning. Updated 10th/Feb: Yesterday's morning showed no data but today's back on track.
Best AnswerHi Hajo71. As I mentioned, it works now maybe regardless what I did. However, to delete/reset the BR, enter the mydashboard online, go to view settings (top right), select settings, manage data. The list of activity will open, breathing rate is under health metrics. Click on the arrow on the right and delete the period you want. As I said it could have started working for completely different reason, but it doesn't hurt to give it a go