09-28-2020
06:25
- last edited on
02-12-2021
09:11
by
WilsonFitbit
09-28-2020
06:25
- last edited on
02-12-2021
09:11
by
WilsonFitbit
Since the update I have only received 2 Breathing Rate readings in my app. One of those looked normal and the other was "0".. All other readings seem to be recording ok. Any ideas what the problem might be?
Thanks.
Moderator edit: subject for clarity
03-19-2021 00:26 - edited 03-19-2021 01:55
03-19-2021 00:26 - edited 03-19-2021 01:55
Hi,
04-02-2021 02:48
04-02-2021 02:48
Hi, is it still not working?
04-02-2021 02:50
04-02-2021 02:50
Hello, has it been fixed for you? Can I ask you what firmware have u got? Thank you
05-04-2021 03:26
05-04-2021 03:26
Hello @Polecat Has it been fixed for you? My one had no BR displayed since December. Thank you.
05-04-2021 04:56
05-04-2021 04:56
Hi Matty,
Yes, my ionic seems to work ok now. Occasionally information is missing but very rarely now. It requires a couple of hours some days to update, can't see why.
My firmware is 27.72.1.9
Good luck 🙂
05-04-2021 08:54
05-04-2021 08:54
thank you!
I have a sense therefore it has a different firmware. M assuming that's the fix. Fingers crossed they will release a new one soon !
06-01-2021 12:12 - edited 06-01-2021 12:14
06-01-2021 12:12 - edited 06-01-2021 12:14
I’ve had my Sense for about 6 weeks and like it but my problem is also with the BR data. I get data in all the other Health Metrics but rarely get BR data, So my conclusion is that either I don’t breath while I’m sleeping or something is wrong with my watch.
How can it be fixed? I upgraded from an Ionic and am not very happy with the Sense at this point. For the money it seems a little glitchy.
06-01-2021 12:25
06-01-2021 12:25
I had 4 BR recorded since December, the last one just two days ago. I agree with you, for the price is awfully full of bugs. And by considering there haven't been firmware upgrades since November (which is itself disgusting) and the app seems to have no impact whatsoever, although there were few updates, it's clear that they prefer to launch new devices rather than fix the old stuff.
06-04-2021 04:29
06-04-2021 04:29
I just got the sense this past week. Was hoping the br not showing was just a bug for me. So theres no fix other than to hope it works at some point
06-04-2021 04:33
06-04-2021 04:33
One thing for sure. As soon as the free premium service expires, m not going to renew it unless they fix it.
06-04-2021 10:43
06-04-2021 10:43
07-24-2021 12:04
07-24-2021 12:04
My 11 day of no BR
07-24-2021 14:06
07-24-2021 14:06
Will all the non-working features, I cancelled the premium service before I started getting billed. Sometimes my Sense doesn't charge on many attempts but somehow charges eventually. 🤔
08-24-2021 03:29
08-24-2021 03:29
@SunsetRunner I was reading through and have this same issue. Was it rectified for you?
08-24-2021 06:47
08-24-2021 06:47
@Tonio08 Hello! No, not really. As I mentioned in a different post if I keep my app on at night, the BR will appear on the next morning, but only on Tuesdays. (M not joking). Last week it also appeared Saturday morning. Just have a go, m curious to know if it works for you as well. Keep the app open in th background during the night and see in the morning after the update if the BR data appears.
08-24-2021 07:19
08-24-2021 07:19
@SunsetRunner Hi. It never worked for me either. I contacted them and they told me to restart the watch and change the sleep sensitivity and monitor for 3 nights. So I'll have to wait and see what happens.
Did you get
08-24-2021 07:45
08-24-2021 07:45
@SunsetRunner Are you getting your stages of sleep on the app?
08-24-2021 08:57
08-24-2021 08:57
08-24-2021 09:29
08-24-2021 09:29
@Rge I contacted support earlier today, and they suggested doing this. I will have to monitor this and confirm.
08-24-2021 10:12
08-24-2021 10:12