Redesigned Sleep experience now in the Fitbit app

[RebeccaFitbit]

Hi everyone! Starting today, you may notice a new sleep experience in your Fitbit app. If you don't have it right away, please be patient as it can take some time to reach all users. 

Check out what’s new by going to the Fitbit Community blog. 

What do you think? Let us know!

[asankey13]

I agree wholeheartedly. Getting ready to look up the competition right now.

[dbb62]

My husband and I HATE the new sleep app. So hard to decipher cycles and compare history. After 8 years and loving simplicity of FItbit - shopping for new devices now. Really crushed the design teams would push out such a mess.

[dbb62]

The old app was much better for getting benchmarch and 30 day average AND seeing history as week, month, year - all with simplicity and clarity thru the color bars. This new version is a scattered mess of lines hard to distinguish. BOO HOO.

[pikeac]

I have had a Fitbit device for more than a decade. I took a short diversion to an Apple Watch but hated the way it tracked sleep and went back to my Sense 2. With the recent update to the sleep metrics display, I don’t see a reason not to abandon the only competitive advantage Fitbit had. As a separate matter, Google seems to have killed smart watch innovation with no new Fitbit smart watch devices released for quite a while. 

Change the sleep display back or I will have no incentive to not change my watch. 

[den4420]

Not a fan at all! Why fix something not broken? No where near as informative as before! 

[Sheilaee]

It’s TERRIBLE. Ever heard of “if it’s not broke, don’t fix it?”  I repeat TERRIBLE. Bring the former one back.

signed very unhappy customer. 

[Kwatson20]

I can't believe it!  I didn't have my sleep score this morning.  Then the help chat said I should come check out the new features and I tried it out and all of a sudden, my sleep score came up!

[Khawk67]

It's terrible. I can't read my sleep pattern as well as before.  Please change it back.

[Dr.Doctor]

Hey Rebecca, If you are a real person, are you listening ro all of these unhappy FitBit users?   How about posting a rely addressing our concerns about the sleep tracking change.  Thank you, Dr.Doctor

[Dgjeffords]

I hate it also!! Wish I could roll it back. May be time for a new fitness tracker

[Dgjeffords]

Hate it!!!

[JudyLango]

This update is absolutely horrible. I want the option to have the old sleep graph instead of the new one. This new version is hard to read, ugly and not at all intuitive like the old one. Please bring back the old sleep experience. 

[Dr.Doctor]

Call the FitBit Customer Service number and lodge a complaint and ask for them to restore the previous sleep tracking appearance. The number can be Googled. That is the only way we are ever going to get it back. They are not reading and/or do not care what we post here. 

[GingerNinjaJax]

This sleep display update is terrible and far harder to read than the previous layout.

[asperkins]

Go here and vote https://community.fitbit.com/t5/Product-Feedback/Bring-back-the-old-sleep-summary-page/idi-p/5570732

[JoeT-123]

I still didn't get a sleep score. Not that I trust it that much...

[Kathmando]

Not a fan of this change. I find it hard to see because of the colour choices and the background. I'm disappointed. 

[EliSjo]

Update is horrible.  I will quit  my premium membership if it continues.  

[EliSjo]

Horrible!!! Update is not good. 

[Dr.Doctor]

Please call the FitBit Customer Service number and lodge a complaint and ask for them to restore the previous sleep tracking appearance. The number can be Googled. That is the only way we are ever going to get it back. They are not reading and/or do not care what we post here.