Redesigned Sleep experience now in the Fitbit app

[RebeccaFitbit]

Hi everyone! Starting today, you may notice a new sleep experience in your Fitbit app. If you don't have it right away, please be patient as it can take some time to reach all users. 

Check out what’s new by going to the Fitbit Community blog. 

What do you think? Let us know!

[buyjupiter64]

This is a big step backwards. If this isn’t restored back to a usable sleep graph I can use in landscape My wife and I will be dumping this for the competition. How about you allow the users to choose the old useful display or the new useless one.

[Punkxnight]

Not a fan of the redesign at all. It’s VERY hard to read the new graph, even harder to manage/edit sleep logs. It seems like there was no reason or need for the redesign and only made things more frustrating. Change it back! 

[Zepcommando]

I want the old sleep graph back please! This one sucks!

[Mdesk]

I hate the redesign for all the reasons others have noted! I think it's too hard to read, I miss the benchmark and the ability to turn the display to horizontal so I can better zoom in. I don't know whose stupid idea the change was, but change it back...PLEASE! I hate to have to find a new tracker with a usable sleep display.

[Pommerli]

Your product owner should be fired. They left out one element when designing the new sleep tracker: the user. What brainiac thought this new design was a good idea? Please ask them to go back to app design school. It is busy, unreadable, too bright and not easily readable. Basics any good designer should know. Bring back the old tracker or you’re going to lose a load os subscribers. My finger is twitching as we speak to hit the cancel button because of this change!

[ShaneAN]

Yeah... It's not great. Though the design definitely could have used a material you update - I echo what all others say. Stripping out all the helpful data and metrics was a major miss. Making it more difficult to look at a scrolling list of sleep scores over time, and the dot graphs being so challenging to read -- I'm pretty surprised this new design would have been approved. Who on earth is doing your product design? And why aren't you actually polling users on potential design changes for usability and feedback to make certain that the changes being implemented are improvements rather than degradation? 

Come on guys. This product strategy of making a good product worse is really un-good. 

[Mcbride5]

Totally agree, I will be looking into other trackers if this is not fixed.

[shandoh]

I cannot say this strongly enough: "I HATE the new design for the sleep app".  At first I thought I'd just try it a few days and would probably get used to it, but I cannot get used to it and instead choose to ignore the details I used to enjoy tracking.  As a matter of fact, I'm not drilling into anything anymore cuz the view is just too odd and, frankly, annoying.  I tried to find a way to reach out to Fitbit and it was impossible but I did run across some articles that Fitbit is going away.  I have loved wearing and monitoring myself with Fitbit but sadly now starting to save for an Apple Watch.  

[Bunniegurl531]

It's awful and honestly the last straw for me using Fitbit. I've been a long time user but the changes over this past year such as this illegible sleep tracker, moving once included content to premium, changing the icons to a much more bland look, and not adding anything actually useful have made Fitbit no longer worth using. 

[LanieDS]

Where are my sleep stats?  They are inconsistent in which ones show up daily, and I haven't seen Sleeping Heart Rate at all, this being the most important one for me.  I paid for Premium so I can get all of this.

[RosannaMontanaD]

Hello, I don't like the new sleep display of the app.  Actually I find it nearly useless - too crowded, lack of color.  The old display was MUCH more useful.  I don't even bother looking at it anymore.  I don't know why tech companies think that changes are always good - it's nearly always complicates things and wastes time.  I sure wish they would go back to what they had.  IF IT'S NOT BROKE, DON'T FIX IT!!!!  I'm going with another brand next time.  

[Katbis]

Please bring back the option of being able to click on the sleep chart & see an actual time when an event like a specific awake time occurred!

As of now it just shows a time frame, beginning, mid, & end times.

[BP6272]

This update to the sleep graphics is AWFUL! Design is overly complicated. Using Fitbit for years and am totally disappointed. Please go back to previous graphics...or, at least provide user the option to choose which works better for them. 

[luvb2]

[image: 20240501_063629.jpg] I can still see the old version on my Fitbit
that is on my desktop computer.

[Carolinebur]

Horrible sleep graph through comments can see a whole lot of people don't like it its terrible. It's the thing I use a lot on the fitbit

[SunsetRunner]

Really?  Why would I want to.check my desktop every morning?Sent from my Verizon, Samsung Galaxy smartphone

[Sorkabeth]

New sleep graph both useless and discriminatory:

Ok, this new version of sleep tracking is absolute garbage. Even after some time figuring it out, for instance,  yes, I now know about the little dragable line that'll tell me what stage of sleep I was in, at what time, and for how long, AND I can even get the graph to work if I turn my phone sideways...well, I can get the graph to turn sideways, which might help me read your poorly colored, obviously no graphic designers were involved in its design, 'graph' if the whole thing was actually visible on the screen...it isn't. Now, it's plausible(though unacceptable) that I'm having extra trouble because I use larger font on my phone because I have reduced vision, but LOTS of people use larger than default font on their phones for a variety of reasons and if part of your app becomes unusable to people using accessibility features because you "updated" it...you didn't actually update it. You broke it. Your new sleep tracking is not just widely thought of as being an example of bad design, it is discriminatory and completely unacceptable.  No "update" should make it impossible for your app to be used for one of it's primary functions. If I have the sleep graph visible on my phone, vertically (harder to read your graph) the info from the sliding line is *just barely* visible at the very tippy top of the screen, and in order to have it visible at all I have to adjust the position of the graph so the times listed at the bottom are not visible on the screen at all. If I turn it horizontally, which SHOULD expand the graph, making it bigger & therefore easier to read, not even the whole graph fits on the screen and it is impossible to see the information your little sliding line is theoretically supposed to tell me, awkwardly, at the top, where parts of the graph are ALWAYS blocked by the "log sleep" button. In summary,  your "update" is both an example of bad design AND an example of discrimination against anyone with reduced vision or simply a desire to minimize eye strain. You should give EVERYONE the option to tap somewhere on or near your new graph (if you insist on keeping said *literal* eyesore at all) and opening an old style graph that is designed to look good on the screen, without things blocking parts of the graph. You could even keep the dragable line instead of the poke a time method from before as that is the ONLY thing in this so-called "upgrade" that may actually be an improvement.

[Sorkabeth]

Hey now, let's not make this a generational battle...most millennials I know still wish our childhood cartoons were on (admittedly so we could more easily share them with our kids) but most of us hate change, especially changes that don't help amybody. I personally know 1 boomer, 5 millennial, and 1 gen Z fitbit users...they all, *unanimously* loathe the update. This is clearly the work of some overprivileged dude bro whose never heard of UX and didn't bother to hire a graphic designer who wasn't a legacy at the school they graduated from less than a year ago.

[Sorkabeth]

This new "update" is brought to us by people who failed to consider UX AND people who use accessibility features...if you use a larger than default font on your phone, the graph breaks, in that their touted dragable line for seeing times about how long you were in a particular sleep cycle places that information above the cutoff at the top of the screen. It is IMPOSSIBLE to get that data and still be able to see at least the top half of the graph. This is not just a case of not being able to please everyone. It is discriminatory,  it's a **ahem**ty UX generally, there is no dark mode.

[Last_Jedi]

59 pages of negative comments, and only “crickets” from Rebecca, the AI from Google, and Google themselves.

On other sources, the “word” is that Google simply wanted some of the tech that Fitbit used. Now that they have it, Fitbit will go away.

this is the beginning…..