10-27-2024
15:01
- last edited on
11-06-2024
09:57
by
CrisVillaFitbit
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10-27-2024
15:01
- last edited on
11-06-2024
09:57
by
CrisVillaFitbit
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I am trying to update my sleep schedule and every time I save changes the time randomly updates (for example I want Bedtime to be 22:30 but when I choose this and press save, the time shows as 19:30). Same with choosing the wake up time it just randomly updates to a different time than I’ve selected.
I have updated the app to the latest version, logged out and back in again but nothing is fixing the bug. Overnight there was an hour change due to daylight saving time which might have triggered this bug? Would be great to get this fixed asap. (Also the UI for changing the time is terrible, takes ages to choose a time having to press a button to get only 5-minute intervals)
Thanks
Moderator edit: edited title to clarity.
Answered! Go to the Best Answer.
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10-28-2024 13:12
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10-28-2024 13:12
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Hello @anug
You might be able to make the changes starting today (28 Oct 2024). The time change issue usually fixes itself in a day.
If you're still having problems with making changes to your sleep schedule after tomorrow, please let us know.
Rieko | N California USA MBG PE
10-28-2024 04:28
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10-28-2024 04:28
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Hello @anug and welcome to the Community. This happens with every time change (standard to DST and DST to standard). My advice is don't even try to make changes or fix data. There is no workaround. Please, just ignore the bad data.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-28-2024 13:12
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10-28-2024 13:12
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Hello @anug
You might be able to make the changes starting today (28 Oct 2024). The time change issue usually fixes itself in a day.
If you're still having problems with making changes to your sleep schedule after tomorrow, please let us know.
Rieko | N California USA MBG PE
11-03-2024 02:41
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11-03-2024 02:41
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Having the same issue with my Inspire. DST ended a few hours ago and I woke to an incorrect schedule that won’t save accurate times. Did yours fix itself after a day?
11-03-2024 08:43
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11-03-2024 08:43
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Having the same problem now (after Daylight savings ended) and it’s driving me nuts.
11-03-2024 12:48
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11-03-2024 12:48
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phoned it in this morning and they said would be fixed in a few hours but still down 8 hrs later
11-04-2024 15:34
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11-04-2024 15:34
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Looks like it’s finally fixed!
11-05-2024 12:55
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11-05-2024 12:55
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11-05-2024 13:09
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11-05-2024 13:09
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It’s working for me now. Thanks for the insight.
11-05-2024 13:14
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11-05-2024 13:14
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It started behaving normally again the following day for me
11-06-2024 05:06
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11-06-2024 05:06
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Same here in my case.
