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Battery replacement, or disposable item.

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‎07-10-2017 05:25

‎07-10-2017 05:25

I have had my Surge for more than 2 years now and the battery is seemingly ready for replacing. Is this possible, i cannot find anything online. It would be a shame if after paying all that money for an item you find out it is actually designed to be disposable rather than serviceable.

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‎07-10-2017 05:40 - edited ‎07-10-2017 05:41

‎07-10-2017 05:40 - edited ‎07-10-2017 05:41

Excellent suggestion, sorry for your trouble Paul; share by voting for in the suggestion features section:

Replaceable battery  Engineers prioritize based on interest/concern.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎07-10-2017 10:00

In response to wmchapman

‎07-10-2017 10:00

I am currently on my second surge.  I had the first one for a year. Then the battery would not stay charged for more than a day.  Fitbit replaced the watch free of charge.  My current surge Is a little over a year old.  Now I'm having the same problem.  Amazon sells replacement batteries.  I'm just not sure I'm tech savvy enough to do the work.

 

On another note.  I just tried the fenix3 and gear fit2.  Returned them both.  I just couldn't get used to their apps and features.  For now I'm just sucking it up until a new surge like fit bit release.  The higgs I think it's called.

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