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Daylight savings time

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‎10-01-2016 16:54

‎10-01-2016 16:54

Hi. My Surge is telling me that the time is incorrect and wont sync. I have changed the settings but nothing is happening. Australian, Melbourne time 1 hr forward.
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‎10-01-2016 18:31

‎10-01-2016 18:31

How do I change the time for daylight savings

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‎11-20-2016 05:45

In response to emmabuik

‎11-20-2016 05:45

Hi @kaydee68, @emmabuik. What a great day to step into the community. I know that this is a little bit late but I'll be glad to assist you! Smiley Wink

 

@kaydee68 Thanks for the troubleshooting you did on your Surge. My recommendation now is to restart your tracker following the steps provided by @MeylinP, after doing it change the timezone to the right one and try to sync.

 

@emmabuik Welcome to the Forums! You can change the timezone in your tracker from your Fitbit.com Dashboard by clicking in the gear icon located in the upper right corner of the screen, then in your personal information scroll all the way down and change the timezone, after doing this sync your tracker. I've attached some pictures to help you out:

 

Settings in dashboard.png

 

Change Timezone - dashboard.png

 

I hope this helps and let me know if you have more questions. Smiley Happy

Marlen S. | Community Moderator

What's for breakfast?Check others recipes and share yours!
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