How to set Time?

[Howtosettime]

How do we set the time??
Thanks very much

Moderator's edit: edited title for clarity.

[AlejandraFitbit · Accepted solution]

Welcome to the Forums @Howtosettime. To setup your time, you just need to do the following from your Android Fitbit app:

1. Tap the Settings icon

2. Tap Account

3. Tap Settings

4. Turn off "Automatic time zone"
5. Tap Select time zone

6. Select your timezone

7. Sync

Let me know how it goes. 

[Howtosettime]

Hey there!I'm all set and with the right time.Thanks very much!I hope you have a fabulous day!!

[bowtieted]

Thank you for the info........helped me a lot.

[vjw_65]

Where is the settings icon???

[CathyDougWendy]

How to set time and wheere is the settings button?

[Cocoabean]

Lets find this together!  I believe they are speaking about an Android phone and I have an Iphone 7+.  I believe if we swipe to the left on our phones we will get to something along those lines.  

[Cocoabean]

On my iPhone I opened my app on my phone.  At the bottom it says Account.  I pressed that button then scrolled down to Advanced Settings.  I then turned the Automated button off and then back on.  Not sure if this will work or not.

[Cocoabean]

And it worked for me immediately.  Hope that helps you.

[SolangeE]

Hey, @Cocoabean, @CathyDougWendy, @vjw_65! Thanks for joining in.  Like our friend, @Cocoabean said. This differs a little in the Android, and iOS platforms. To do the time change using an iOS device please do this:

• From the Fitbit app dashboard, tap the Account tab.
• Under Settings, tap Advanced Settings.
• Find an option to modify your time zone.
• Sync your tracker:
• Go back to the Account tab and tap your tracker name.
• Tap Sync Now.

Let me know if you have more questions. 

[merled]

set fitbit time using an iphone or mac

[SolangeE]

Hey, @merled! Welcome aboard. The steps to do it on your iOS phone are above and the steps for a any computer are:

1. Click on the gear icon at the upper right corner of your dashboard

2. Select the option "Personal Info"

3. Scroll down to "Advance settings" 

4. You will find the option to change your Timezone there. 

Let me know if you have more questions. 

[merled]

My question was reset time on my Fitbit. It does not want to sync to my iPhone or mac. The time on my devices is correct, time on Fitbit incorrect.
Thank you, Marilyn
Sent from my iPhone

[MarcoGFitbit]

Hello @merled, I hope you're doing well. 

Because your tracker hasn't been able to sync, this is why the time is still incorrect on your tracker. I would like to suggest @HelenaFitbit's excellent tips to resolve any syncing issues and that have been proven very helpful for many members in the Community.

Give them a try and keep me posted in case you need anything else! 

[fit66]

it is 2 hours slow, I wish to change it

[MarcoGFitbit]

Hello @fit66, it's great to have you on board, thanks for joining the conversation! 

If your tracker is syncing without inconveniences and the time is still incorrect, please open the Fitbit app and tap on the Account tab, then on Advance Settings and make sure Time Zone is set to Automatically or on your time zone. After that, sync your tracker, the time should update and reflect the correct one. 

I hope this can be helpful, let me know the outcome! 

[merled]

Apparently something had gone wrong with my Fitbit. I now have a new one. Thank you for your response.

Sent from my iPhone

[MarcoGFitbit]

Hello @merled, I hope you're having a great day! 

Thanks for taking the time to update me about this situation, I'm very glad you have a new tracker now. Did you contact our Support Team? If so, thanks for doing it! 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members. Additionally, if you need anything else, please feel free to reply.

Happy stepping!

[Retired2012]

Perfect.thank you

[SolangeE]

Hey, @Retired2012!  I'm glad to hear that it worked perfectly for you. Now I would like to invite you to participate in our Discussion boards and share your interests with us!

I hope to see you around. 🙂