Charge hr does not vibrate

[Shellsbells]

How can I fix my settings to make my Fitbit charge hr vibrate when I reach my step goal?

[AlejandraFitbit]

Welcome to the Community @Shellsbells. If your tracker is not vibrating, I recommend restarting your Charge HR. After the restart process, set an alarm and test it. If it doesn't buzz, feel free to contact our support team. For a faster response you can contact them via phone or chat. 

To set an alarm do the following from your iOS Fitbit app:

1. Go to your Fitbit account
2. Tap Account
3. Tap the tracker's icon
4. Tap Silent Alarm
5. Set your Alarm
6. Sync

Let me know the outcome. 

[Shellsbells]

I did restart my charge HR and the silent alarm buzz worked. I will have to hit my step goal now to see if it will buzz when that happens. thank you

[AlvaroFitbit]

@Shellsbells Just 1 tip, you can temporarily change your step goal to a lower number (lets say 1000 steps) so you can easily test if your tracker buzzes when you reach your goal.

Let me know how it goes!

[Shellsbells]

I know, I was using at motivation for me to hit my step goal sooner 😛   lol  TY!

[AlvaroFitbit]

@Shellsbells Hahahah great to know that you are top of things!  Did the vibration occur when you reached your goal? Hopefully you are back on track.

Keep me posted!

[Shellsbells]

lol, yeah it works great now. thank you for the tip!

[georgelamar]

I have restarted my Charge HR but it still does not vibrate. This has been an issue of mine since I received my Charge HR. It might be a factory defect but I don't think my warranty is still valid.