help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Display keeps going off and interfaces overlapping

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-18-2018 04:43

‎07-18-2018 04:43

I have been using for over a year..suddenly the display starts overllaping

Best Answer
1 BEST ANSWER

Accepted Solutions

‎07-21-2018 08:39

In response to Princeherbert

‎07-21-2018 08:39

Hi @RL7, thanks for getting back and for confirming the steps you've tried. Smiley Happy

 

Sorry about the issues you're having, I noticed that our team already has the case under their wings and they will be checking with you shortly. Let me know if you have questions. 

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎07-19-2018 08:49

‎07-19-2018 08:49

Hi @Princeherbert, it's a pleasure to me to give you a warm welcome to the Community. Smiley Happy

 

Thanks for posting your inquiry here, have you tried to restart your Surge. If so, let me know as I think that it'd be best to contact our support team for this issue.

 

Hope this helps.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes

‎07-20-2018 07:00

In response to YojanaFitbit

‎07-20-2018 07:00

Thanks for the reply..I did shut down but the problem persists ..also the display now is haywire with interfaces overlapping

Best Answer

‎07-21-2018 08:39

In response to Princeherbert

‎07-21-2018 08:39

Hi @RL7, thanks for getting back and for confirming the steps you've tried. Smiley Happy

 

Sorry about the issues you're having, I noticed that our team already has the case under their wings and they will be checking with you shortly. Let me know if you have questions. 

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes