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Factory reset on surge?

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‎04-29-2016 14:15

‎04-29-2016 14:15

I'm giving my surge to a friend and I'm getting a new fitbit, how do I factory reset my surge?
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‎04-29-2016 14:31

‎04-29-2016 14:31

You do not need to. When the other person sets it up with their email it will reset it at that time.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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4 REPLIES 4

‎04-29-2016 14:31

‎04-29-2016 14:31

You do not need to. When the other person sets it up with their email it will reset it at that time.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-29-2016 14:37

‎04-29-2016 14:37

Thank you.
Jo
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‎01-09-2017 05:09

In response to WendyB

‎01-09-2017 05:09

Helo this did now work for me? I still have the old data from the previous owner on mine?

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‎01-22-2017 10:18

In response to Nicole_1994

‎01-22-2017 10:18

Nice to see you here @Nicole_1994! If @WendyB great suggestion didn't work, please get in touch with Support. They can help you to delete your account and create a new one from scratch.

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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