Fibit Surge will not start

[Haekke]

I have got the app and a new Fibit Surge, but I can't get startet.

Surge just tells me "Let's get startet - Configuration ........" but when I start the app and ask for updating my tracker the app just tells me, that it can't be done because battery is allmost emty even though my tracker has been connectet to my computer for 3 hours by now. What do I do?

Somebody that knows what to do?

[SteveH]

It may be that your fitbit is not getting enough power from your computer to charge. You could try using a wall outlet via a charger such as the one used for your phone.

[Haekke]

Hi Steve - that I found out yesterday, so you are absolutely right!
Thank you for your reply!

[YojanaFitbit]

Hey there!  Nice to see you around @Haekke. 

It's great to know that this post was helpful for you! I invite you to stay around, feel free to jump into our Discussion board, I'm sure you will find awesome and interesting topics.

Keep up the super stepping!