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Fitbit Surge still showing incorrect time.

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‎08-08-2016 15:19

‎08-08-2016 15:19

Recently, my fitbit decided to jump ahead an hour for some reason. I have looked on the fitbit site to find some kind of solution but nothing is working. I have changed the time zone but for my time zone (Pacific) it is still saying it is a hour ahead. Any thoughts how to get the time right?

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‎08-09-2016 08:22

‎08-09-2016 08:22

Welcome to the Community @bradleydunham84. Smiley Very Happy I believe that this could be related to a syncing issue. So, because you already changed your timezone and you are sure that it is the correct one, I will suggest you to perform a restart by following the instructions on @MeylinP post. After that, please review @AlejandraFitbit post to fix syncing issues. 

 

Let me know if that works! Smiley Happy 

Heydy | Community Moderator, Fitbit
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