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Fitbit Surge

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‎11-22-2016 16:59

‎11-22-2016 16:59

Last Christmas 2015 my husband, son & daughter bought me the Fitbit Surge. I considered it to be expensive and could not see spending that much money on myself. Well 2 days the band started coming apart. I was afraid i would have to buy a new one. But Mario s @ customer service just helped me with a painless replacement. Wow Great customer Service Fitbit. Fan for life!!!!

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4 REPLIES 4

‎11-22-2016 18:12

‎11-22-2016 18:12

I am glad you had such a positive customer service experience, @Mlpope!  And, I am sure your family thinks you are more than worth spending the money on yourself! Smiley Happy

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‎11-24-2016 13:19

‎11-24-2016 13:19

@Mlpope welcome to the Fitbit Family! Thanks a million for your wonderful feedback about our Customer Support team. They are indeed great!

 

Happy stepping guys! Smiley Wink

Mariam | Community Moderator, Fitbit

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‎11-26-2016 12:47

In response to MariamV

‎11-26-2016 12:47

Wishing a Splendiferous Weekend Heart

 

kittens_puppies_ducklings_11

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‎11-27-2016 12:36

In response to SunsetRunner

‎11-27-2016 12:36

@SunsetRunner thanks a million! Hope you had a terrific weekend yourself! Cat Embarassed

Mariam | Community Moderator, Fitbit

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