Logged a bike ride this morning; all fine on the Fitbit app; it usually takes a few minutes to appear on Strava but three hours later it's still not appeared.
I don't want to disconnect and re-connect Strava as I think I've hit several PB's and it will loose the ride; any ideas?
Answered! Go to the Best Answer.
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Hi @WillBiltcliffe! I'm glad to see you here in the Forums, your comments are very important for us. @Lburns welcome! ![]()
Good to know that you're using your tracker to get healthier. Thanks for posting your question here. As you already tried the those steps I would consider contacting Strava Support directly; take a look of the Resources for the Strava App. They are really helpful. Remember that you need to confirm that your tracker is properly syncing.
BTW thanks @SteveH for jumping in.
Keep me posted on the resolution! ![]()
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
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There's an ongoing issue with syncing to Strava. Keep an eye on the following thread which has the latest updates from fitbit:
Hi, mine is doing the exact same thing. I went for a run last night and it took about 4 hours to show on Strava. I went for a run this morning and 2 hours later it still isn’t showing on Strava. I’m assuming there must be issues?!
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @WillBiltcliffe! I'm glad to see you here in the Forums, your comments are very important for us. @Lburns welcome! ![]()
Good to know that you're using your tracker to get healthier. Thanks for posting your question here. As you already tried the those steps I would consider contacting Strava Support directly; take a look of the Resources for the Strava App. They are really helpful. Remember that you need to confirm that your tracker is properly syncing.
BTW thanks @SteveH for jumping in.
Keep me posted on the resolution! ![]()
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.