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Fitbit clasp broke

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‎06-06-2017 06:59 - edited ‎06-06-2017 08:47

‎06-06-2017 06:59 - edited ‎06-06-2017 08:47

Hi! 

The clasp on my Fitbit broke. I contacted Fitbit and they told me that I would need to get a whole new Fitbit. I went to a watch repair store and they fixed the clasp, but it doesn't match. Is there any place where I could get a matching replacement part? I would really like to keep my existing surge, since the watch itself actually works fine. Thanks! 

 

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4 REPLIES 4

‎06-06-2017 15:06

‎06-06-2017 15:06

Welcome to the forums!

 

I know of no places that sell parts for any of the Fitbits.

 

Hope to see you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

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‎06-06-2017 15:39

‎06-06-2017 15:39

@Tashabobasha Hi Tashabobasha. The only thing I can think of is to go to Amazon, search "Surge band replacement" and buy an aftermarket band. The thing is, the picture shows the band without the clasp but in the Question / answer section people said there is a clasp (and some said there isn't). It's your call. The band costs about $20 US dollars. Good luck!

Fixed wing aircraft (F-4J, F-4S), Fighter Squadrons: VF-171, VF-31, VF-103.
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‎06-06-2017 20:10

In response to VF31AE3

‎06-06-2017 20:10

Thanks! I will look into it. That is a way more reasonable option that replacing the watch!

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‎06-06-2017 23:42

In response to Tashabobasha

‎06-06-2017 23:42

I actually just replaced my whole band for my surge with the etoper replacement band that came with the band, clasp, tool to remove screws and a screen protector. My surge looks brand new.

 

Hope it works out for you

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