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Fitbit surge doesn't sync

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‎05-05-2016 21:04

‎05-05-2016 21:04

Hi my surge doesn't sync anymore . All the option found on the forums and the Internet I try.
Not one of the options is working ( cable , dongle , reset , computer . iPad , phone among all other options.) The Bluetooth can't find the device.
What to do now?
Cheers Amsterdam
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1 REPLY 1

‎05-06-2016 04:34

‎05-06-2016 04:34

Welcome to the Community @Amsterdam. Thanks for troubleshooting this issue by yourself. I recommend following our Syncing Troubleshoot and if these steps don't work, feel free to contact our Support Team. For a faster response you can contact them via phone or chat. 

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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