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Fitbit surge strap forming bubbles

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‎04-13-2017 02:36

‎04-13-2017 02:36

My surge formed 2 bubbles on the strap just under the screen. I had for only 4 months. Anyone else experienced this?

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3 REPLIES 3

‎04-13-2017 04:36

‎04-13-2017 04:36

Hi, @Denma, I have not had any problems with mine, but if yours is having this issue when it is only 4 months old, then you should definitely get in touch with Fitbit Customer Support on contact.fitbit.com.  If you get in touch by email it can help if you privide a photigraph of the strap and your receipt if you still have it.  Customer Support will take it from there.

Sense, Charge 5, Inspire 2; iOS and Android

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‎04-13-2017 07:25

In response to Julia_G

‎04-13-2017 07:25

ThanX will do that.

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‎10-30-2017 20:06

‎10-30-2017 20:06

Yes my fitbit belt too has formed bubble below the screen

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