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Fitbit surge straps

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‎01-14-2016 05:21

‎01-14-2016 05:21

My surge got diesel on it yesterday. While the actual surge is fine, I am unable to get the smell of diesel off the strap. Is there a way of removing the strap to soak it or can you get replacement straps. If not, what would be the best way of getting the smell out of it?

Thank you
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3 REPLIES 3

‎01-14-2016 06:47

‎01-14-2016 06:47

The Surge is a single unit so there's no way to remove the band from the tracker without breaking various antennas and things. Sorry.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-14-2016 13:24

In response to MikeF

‎01-14-2016 13:24

Well that's not entirely correct.  The antenna don't extend clear out into the band unsupported, they're part of the base that the band attaches to, so removing the band DOES NOT remove the antenna.

 

See pics of teadown here:

https://www.ifixit.com/Teardown/FitBit+Surge+Teardown/42344

 

My band just started tearing...not too happy.

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‎01-14-2016 13:51

In response to nruhmann78

‎01-14-2016 13:51

You're ignoring the Bluetooth antenna "glued to the inside of the band" then. That still registers it non user replaceable unless you're able to unglue it and attach it to the new band.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer