help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Gps map uploads

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2017 12:48

‎04-30-2017 12:48

Hi,

 

Having walked a marathon today and my Surge running on GPS I expected it to sync and show me the route map and average pace etc etc.  Gutted to say - nothing! 

I'm running the latest version on a 6S Plus.  Incidentally my Surge is falling apart which is really disappointing. I would have expected 2 years from it at least! 

Sorry to sound negative but very disappointed x

Best Answer
1 REPLY 1

‎05-02-2017 10:12

‎05-02-2017 10:12

How you doing my friend @Karenmg? Welcome to the Forums! Smiley Happy

 

Thanks for sharing your feedback, it's of great help. Sorry about your Surge. We strive for excellent customer service, and customer satisfaction remains our number one goal; we're always trying to get better options for you.  I've also sent you a PM, please keep an eye in your inbox!


I'll be around. Thanks for your participation in the community! Woman Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes