04-08-2017 07:36
04-08-2017 07:36
My Fitbit surge just randomly turned off, like completely, it has nothing on the screen and won't respond to any button pushing. Please if somebody has a solution, please help.
04-08-2017 14:12
04-08-2017 14:12
Welcome to the forums!
I would contact support because it doesn't even sound like you can do a restart
But try before contacting them
Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Look around the forums and join in on some of the discussions! Lot's going on! Hope to see you around!
Wendy | CA | Moto G6 Android
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04-08-2017 15:39
04-08-2017 15:39
04-08-2017 15:47
04-08-2017 15:47
How long have you had your Surge?
Any previous issues with it?
04-08-2017 15:56
04-08-2017 15:56
04-10-2017 05:15
04-10-2017 05:15
I'm super bummed, the power is back on but now it's flashing on and off every second. I just can't figure out what the he'll happened to this thing