Maps not uploading in FitBit App

[DianeP]

I ran the Lake Tahoe Spartan Beast yesterday and the map for my race will not post. It just keeps going in circles. I would really like to see it. Have you corrected the issue yet? It happened in July too with the Spart Super in Diablo Grande. Really irritating. Please fix this. This is one of the reasons I have a Surge!

[Morbius]

I am having the same issue. My last two hikes using GPS have not loaded the map on the android app.

[kezzac]

Me to. Hasn't registered my bike ride or yesterday's run. I can't see my split times properly and it won't compare my ride to previous ones.

[AlvaroFitbit]

Hi @Morbius @DianeP and @kezzac welcome to our Community! 

Try restarting your tracker by doing the following:

1.- Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
2.- Let go of the buttons.
3.- After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.

After this restart the bluetooth on your phone or restart your computer and retry syncing your tracker again. Make sure you have the app up to date.

Let me know how it goes!