Hi there @Clfowler, welcome aboard to our Fitbit Community. Have you tried with a restart? If you haven't please take a look at this post for additional help.
If the tracker is not charging make sure of the following:
The contacts on the tracker or charging cable are not dirty. You can use a toothpick or a toothbrush with rubbing alcohol to clean the contacts, but do not to scrape the contacts with a wire brush or anything metal, since this can damage the plating and cause corrosion.
If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub or the tracker isn't connected securely to the charging cable.
Hope this helps. Let me know if you need additional help.
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