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Set up replacement Surge

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‎11-25-2017 12:08

‎11-25-2017 12:08

I was provided a new replacement for my original Surge - BUT ALTHOUGH fully charged I've had no luck confirguring the device. All directions I've found seem to be for a new unit. Since I have an account, computer tries to sync, but only thing showing on the Surge is Let's get started. On computer I cannot find any screen for set-up. 

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2 REPLIES 2

‎11-25-2017 13:53

‎11-25-2017 13:53

Did you delete your old Surge from your account first?

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‎12-03-2017 04:07

In response to SunsetRunner

‎12-03-2017 04:07

I succeeded in setting up the Surge. My problem is the replacement does not work. It displays time and settings BUT NO OTHER SCREENS. The touch swipe function does not work. 

 

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