All of the sudden, my surge has an alligator like background (like broken glass in alligator like pattern). How do I go back to the normal clear background? Thank you.
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Best AnswerIf your surge is under a year old contact fitbit support as it appears your screen has broken. Unfortunately if your over a year old they will maybe offer you a discount on a new product, in that case I would try a different brand. Read these forums as others have had their screen crack for no apparent reason and there are lots of other issues as well. Good luck!
If your surge is under a year old contact fitbit support as it appears your screen has broken. Unfortunately if your over a year old they will maybe offer you a discount on a new product, in that case I would try a different brand. Read these forums as others have had their screen crack for no apparent reason and there are lots of other issues as well. Good luck!
Thank You. I didnt even think that the screen may be broken. I cannot swipe thru the screens anymore so I think you are right. Unfortunately, my surge is 1 1/2 years old, so out of warranty.
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