Surge battery draining

[Umedjon]

Dear Customer service, 

My FitBit Surge battery drains within a day. Could you suggest me to fix it, it is a replacement Surge delivered to me this winter. 

Best regards,

Umedjon Majidi

[WendyB]

Welcome to the forums!

Support will not see this. How to contact support is at the bottom of this post

Please try these steps

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1