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Surge screen froze

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‎08-14-2017 17:58

‎08-14-2017 17:58

Recently fot my surge and noticed the buttons didn't appear to be working. Synced it and rebooted it and now it froze and says "no alarms" . What?

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‎08-16-2017 10:59

‎08-16-2017 10:59

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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