help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge falling apart

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2016 03:49

‎03-23-2016 03:49

I have a fitbit surge for about 6 months and it's falling apart. The band has opened from the top of the watch it looks horrible. I'm so sad that I spend 249 plus tax for something that is falling apart 😞
Best Answer
0 Votes
1 REPLY 1

‎03-23-2016 04:58

‎03-23-2016 04:58

As you're still within warranty why not contact customer support and see if they can help:

 

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

If it's not your fault then you should be able to get a replacement.

Best Answer
0 Votes