10-06-2016 12:00
10-06-2016 12:00
Answered! Go to the Best Answer.
11-20-2016 05:53
11-20-2016 05:53
Hi @jk_waks! Hope you're having a great day! I'm sorry for the late reach out, but I'm here to help.
As my good friend @WendyB suggested, you can try changing the Dominant hand settings of your Surge. The Dominant hand settings determine the sensitivity of your Surge when you move your arm, making "Non-Dominant" the most sensitive and "Dominant" the less sensitive. So, in this case, you can change the setting to "Dominant", and keep using your tracker in your non-dominant arm. This will ensure that your tracker doen't count too many steps while you're just moving your hands, but keep in mind that it can still track a few, because the Surge bases itself on the movement of your arm while you walk, for tracking steps.
Give it a shot and let me know if that works!
Was my answer helpful? Awesome! Let's help our fellow Fitbitters by marking this as a solution, and vote up! 😄
10-06-2016 12:56
10-06-2016 12:56
Yes. Try switching your setting from Dominant to Non Dominant. Works better for many
Wendy | CA | Moto G6 Android
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10-06-2016 22:52
10-06-2016 22:52
11-20-2016 05:53
11-20-2016 05:53
Hi @jk_waks! Hope you're having a great day! I'm sorry for the late reach out, but I'm here to help.
As my good friend @WendyB suggested, you can try changing the Dominant hand settings of your Surge. The Dominant hand settings determine the sensitivity of your Surge when you move your arm, making "Non-Dominant" the most sensitive and "Dominant" the less sensitive. So, in this case, you can change the setting to "Dominant", and keep using your tracker in your non-dominant arm. This will ensure that your tracker doen't count too many steps while you're just moving your hands, but keep in mind that it can still track a few, because the Surge bases itself on the movement of your arm while you walk, for tracking steps.
Give it a shot and let me know if that works!
Was my answer helpful? Awesome! Let's help our fellow Fitbitters by marking this as a solution, and vote up! 😄