Surge is recording steps

[jk_waks]

Hi,so my surge is counting steps even when I make normal hand movements. Like gestures and stuff while talking . Is it normal?

[WendyB]

Yes. Try switching your setting from Dominant to Non Dominant. Works better for many

[jk_waks]

I wear my tracker on the non dominant hand only. Hence that setting is already activated! What do I do next ?

[AnnieFitbit · Accepted solution]

Hi @jk_waks! Hope you're having a great day! I'm sorry for the late reach out, but I'm here to help. 

As my good friend @WendyB suggested, you can try changing the Dominant hand settings of your Surge. The Dominant hand settings determine the sensitivity of your Surge when you move your arm, making "Non-Dominant" the most sensitive and "Dominant" the less sensitive. So, in this case, you can change the setting to "Dominant", and keep using your tracker in your non-dominant arm. This will ensure that your tracker doen't count too many steps while you're just moving your hands, but keep in mind that it can still track a few, because the Surge bases itself on the movement of your arm while you walk, for tracking steps. 

Give it a shot and let me know if that works!