04-01-2017 01:23
04-01-2017 01:23
My Surge has decided that it will only show a screen for less than a second. Also the clock or watch screen is now reduced to a few horizontal lines. I have gone through the help pages and tried all the tips. Nothing has worked.
I know that it is working as it downloads, and seems to be right.
I just cant tell the time or what I have done until I get home and download. I would really like some help with this as your help centre never even replied!
04-01-2017 01:45
04-01-2017 01:45
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
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04-01-2017 01:57
04-01-2017 01:57