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Surge screens only show for a split second.

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My Surge has decided that it will only show a screen for less than a second. Also the clock or watch screen is now reduced to a few horizontal lines. I have gone through the help pages and tried all the tips. Nothing has worked. 

I know that it is working as it downloads, and seems to be right.

I just cant tell the time or what I have done until I get home and download. I would really like some help with this as your help centre never even replied!

Best Answer
0 Votes
2 REPLIES 2

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes
Hi WendyB



Have tried both suggestions. The first didn't work, and the second never
replied.

??

Regards



Paul Coppins ( Screenless)
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