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Surge showing bubbles on strap

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‎04-26-2018 10:21 - last edited on ‎05-09-2018 06:15 by Moderator Alum

‎04-26-2018 10:21 - last edited on ‎05-09-2018 06:15 by Moderator Alum

hello, my surge is showing bubbles since yesterday and they are growing. what can i do?

 

Moderator edit: Updated subject for clarity.

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‎05-09-2018 06:12

In response to Intero

‎05-09-2018 06:12

Hi @Intero and @JonnyAbs thanks for your participation on the Forums.

 

Thanks for the feedback guys, we're always reviewing our users comments to improve our services and products. I requested a case for you @Intero, please wait for a follow up email so you can receive the options from our support team.

 

I'll be around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎04-26-2018 11:44 - last edited on ‎05-09-2018 06:13 by Moderator Alum

‎04-26-2018 11:44 - last edited on ‎05-09-2018 06:13 by Moderator Alum

if you are under warranty, they will replace.  if you are not, you are on your own.  They will offer 25% off a new device, or you can get new bands on amazon.  

 

Moderator edit: Word choice.

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‎04-27-2018 03:49 - last edited on ‎05-09-2018 06:14 by Moderator Alum

In response to JonnyAbs

‎04-27-2018 03:49 - last edited on ‎05-09-2018 06:14 by Moderator Alum

hello, indeed therefore it makes you run away from fitbit. what a pity.

 

Moderator edit: Word choice.

Best Answer

‎05-09-2018 06:12

In response to Intero

‎05-09-2018 06:12

Hi @Intero and @JonnyAbs thanks for your participation on the Forums.

 

Thanks for the feedback guys, we're always reviewing our users comments to improve our services and products. I requested a case for you @Intero, please wait for a follow up email so you can receive the options from our support team.

 

I'll be around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎05-09-2018 08:09

In response to YojanaFitbit

‎05-09-2018 08:09

thanks Yojana you are always great!

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‎05-16-2018 05:17

In response to Intero

‎05-16-2018 05:17

You're welcome! Let me know if you have questions @Intero. Again thanks for your participation on the Forums! Smiley Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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