11-05-2016 14:10
11-05-2016 14:10
My Surge has not been tracking my sleep properly lately. It used to just fine. Friday night I did a sync at about 10:30 pm to see if that helped. This morning it showed I slept from 5:30 am to 8:00 am. I got up at about 5:30 am to go to the washroom and went straight back to bed. I know I slept from about 11:30 pm to 5:30. It has just lately started not recording my sleep and that is one of the reasobns I bought the surge is because I am a restless sleeper. I have not changed the location of were I wear my watch. I have also turned off anything that had bluetooth or wi-fi working on it such as my Kobo. So that is not the problem
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11-05-2016 14:56
11-05-2016 14:56
Awesome troubleshooting
Feel free restarting the tracker if not already done.
Restart the tracker
URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'
Hope it helps
11-05-2016 14:56
11-05-2016 14:56
Awesome troubleshooting
Feel free restarting the tracker if not already done.
Restart the tracker
URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'
Hope it helps
11-06-2016 16:04
11-06-2016 16:04
Thank you very much. Did the trick
11-06-2016 16:26
11-06-2016 16:26