05-29-2017 20:32
05-29-2017 20:32
My surge syncs fine with the normal day to day steps but when I join a challenge it adds steps up to a point then stops syncing and only adds a few steps
05-30-2017 02:45
05-30-2017 02:45
Hi, @Nickphilip, that sounds odd! Were any of your steps manually logged? Manually logged steps will not count towards challenges. Otherwise, I have noticed that sometimes steps take longer to sync to challenges than to your own dashboard, so hopefully they will sync through after a little delay.
Sense, Charge 5, Inspire 2; iOS and Android
05-30-2017 03:04
05-30-2017 03:04