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Surge won't turn on

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‎01-06-2016 16:55 - last edited on ‎01-06-2016 17:08 by Moderator Alum

‎01-06-2016 16:55 - last edited on ‎01-06-2016 17:08 by Moderator Alum

I got my fitbit surge as a gift. I wore it for a few days then on Saturday night in turned off buy itself, i thought it was flat battery so i charged it over night and now it wont even turned on.

 

Moderator edit: title for clarity

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‎01-06-2016 17:06

‎01-06-2016 17:06

Hey @Johnjj, welcome to the Community! I'd recommend you try a restart of your Surge. If a restart doesn't resolve the issue, then please contact Customer Support so they can take a look.

 

Hope that helps 🙂

Andrew | Community Moderator, Fitbit

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