01-13-2017 16:47 - edited 01-14-2017 12:21
01-13-2017 16:47 - edited 01-14-2017 12:21
Thank you Fitbit for making things right!
01-14-2017 00:39
01-14-2017 00:39
I'm afraid that's just how warranties work. You get support for a limited time, not support for life, and the time is made clear in the terms and conditions at www.fitbit.com/returns
I understand that you are angry and it's a shame that you will no longer be using fitbit. I wish you luck in finding an alternative that works better for you.
01-14-2017 07:35
01-14-2017 07:35
01-22-2017 07:02
01-22-2017 07:02
Hello there @Limey_0533! Welcome to the Community.
Judging by the change on your thread's title and post I believe that your situation has been resolved. That's great to know. If you have the time, be sure to check one of our Discussion boards. There, you can talk about a lot of different topics with other users.
Hope to see you around!