Solved: Re: Touch Screen - Fitbit Community

Touch Screen

ANSWERED

Replies are disabled for this topic. Start a new one or visit our Help Center.

Forbesyo

2 0 0

I have a Surge and the touch screen has stopped working.... what can I do?

Best Answer

1 BEST ANSWER

Accepted Solutions

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17600

Try restarting it by:

Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
Let go of the buttons.
After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.

View best answer in original post

Best Answer

3 REPLIES 3

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17600

Try restarting it by:

Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
Let go of the buttons.
After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.

Best Answer

Forbesyo

2 0 0

Working now, thanks 👍🏼

Best Answer

Dcmartini

1 0 0

It did not work for me.

Best Answer