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Touch screen doesn´t work

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‎08-11-2019 19:23 - last edited on ‎08-14-2019 08:30 by Fitbit Moderator

‎08-11-2019 19:23 - last edited on ‎08-14-2019 08:30 by Fitbit Moderator

I  I have the same problem. My watch only shows the time and text messages. already restarted and remains the same. I bought it a month ago. help me, please.  

 

 

Moderator edit: updated subject for clarity. 

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‎08-20-2019 08:48

‎08-20-2019 08:48

I have the same problem with my Surge.  Tried out all I could find on the community but nothing works.

Perhaps Fitbit can provide an answer ?

 

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